Please find our comprehensive list of Frequently Asked Questions made available for your convenience on this page.

An instalment loan is a lot like an unsecured personal loan or a secured mortgage. The lender provides a qualified applicant with an agreed upon amount of money, with interest included on the original loan amount. The borrower then repays the loan over a pre-determined amount of time. Any loan that has a series of scheduled payments (at least two) is referred to as an instalment loan

Some instalment loans can be paid back in full in as little as several months, while larger loans like a home mortgage, can last up to 35 years

Instalment loans can be either secured against property or a vehicle for example or unsecured, such as a personal loan from a bank, building society or credit union. In the United Kingdom, where Oxygen Loans operates, instalment loans are a common way to provide a wide range of customers with easy and almost instantaneous access to cash. Loans provide a safe, secure and reliable source of credit to those who have poor or no credit history and may require cash on-hand in times of uncertainty or other scenarios

Bank loans and credit cards can require lengthy application processes and neglect those who do not have an established credit history. Oxygen Loans actively works to make sure that our eligibility requirements are fair and accessible to those who are living and working within the United Kingdom

Instalment loans are widely accepted as a preferable form of loan as opposed to payday or logbook loans, since the instalment repayment system allows the loan to be repaid in reasonable and manageable chunks

Instalment loans are also commonly repaid over longer periods of time and allows consumers to access larger sums, faster than through other methods

Instalment loans like the ones you’ll find via Oxygen Loans come with lower interest than other short-term loans, making these loans both accessible and highly competitive

Since instalment loans are engineered specifically to assist those who need access to rapid cash or those who do not have a strong credit history, interest rates tend to be higher than those found within more mainstream lending institutions like larger banks

Terms of your loan including loan amount, total interest charged as well as repayment tenor and terms will be impacted by the amount of the loan and the questions and criteria included within the application

If you proceed with the application and are accepted, we strongly encourage you to read the loan agreement that is offered to you. This way you can be sure that the terms and repayment options offered are manageable and achievable within your own financial circumstances

Here’s a simple technique that will give you greater clarity into how appropriate an instalment loan offer may be for you:

(4) First, estimate the amount of your disposable income

(5) Next, subtract the total amount of your loan offer with interest from this original amount

(6) If you have a comfortable amount of money left over after that equation, then it’s very possible that finding your loan through Oxygen Loans is the right decision for you!

All terms and conditions of your loan offer will be made readily available to you with absolutely no obligation for you to confirm your loan offer. Only once you accept the offer, will it become binding and the cash made readily available for you

Our eligibility requirements are simple and clear to make the lending process as easy as possible. You will be eligible to apply if you are eighteen (18) years of age or older, have residency in the United Kingdom (England, Scotland, Wales and Norther Ireland), and are employed with a regularly salary paid into a valid bank account which readily accepts direct debits

We welcome you to visit our Am I eligible page for a comprehensive list of eligibility requirements

Oxygen Loans receives commissions from the loan providers that we refer you to once your application is completed. We are a broker and not a direct lender. We use a unique and proprietary algorithm to match your specific requirements with our panel of over forty lenders, to find a fit for you. Our commission is not factored into our decision when we refer you to a lender and we instead refer directly to your details and preferences when making a recommendation

We do not charge our customers a fee for the service we provide, and nobody from Twibli Ltd, Oxygen Loans or any of our financial or business affiliates will ever contact you with requests or marketing materials

We’re dedicated to your protection and security. To learn more on how to handle unsolicited marketing efforts including cold-calls and spam, please refer to our fraud protection guidance

The amount of time it takes you to receive your cash will vary based on your lender and the specifics of your loan amount and agreement. In many cases, loan decisions can be made in thirty minutes or less

If your bank does not allow for faster payments, funds will be sent to your account on the same day as approval if you’re approved by 14:30. We know that fast access to your cash is important, so we try to make our application process as fast and easy as possible, so you can secure your money as quickly as possible

Our application process is easy to complete via mobile-device, tablet, laptop or desktop. You can apply 24 hours a day, 7 days a week, without restriction. Many of our lending partners are available 7 days a week and can deposit funds during the weekend if your bank allows.

Our online application should take you just moments to complete and your information will be reviewed instantly after clicking ‘Submit’.

If approval is issued, we’ll transfer you directly to the selected lender’s website so that you can review the terms of your offer and complete the process accordingly. Your individual lender may ask you a few additional questions not originally included on our application. Once you sign and finalize your loan agreement, you’ll being to process the money and receive funds directly into your bank account of choice.

Since your lender offers you rapid access to cash without intensive credit and background checks, the funds made available typically come with higher APR rates. We are totally dedicated to transparency and make sure to publish these rates so that they’re easy for you to review, evaluate and confirm before proceeding with your loan offer.

Oxygen Loans is confident that the rates offered through our lenders are the most competitive in the market for such rapid access to both short-term and instalment loans. Please review our ‘Charges’ for a clear example of typical APR rates and the total repayment amount necessary on a few standard loan amounts.

With instalment loan products, payments are made by direct debit on an agreed upon date of each month. The amount and the date are agreed upon between you and your lender before finalizing your loan offer. Once you’ve accepted this offer, those terms then become binding.

We don’t require you to have immaculate credit to utilize our service and work with our lenders. We focus more on your current circumstances and make sure that you meet our specific eligibility criteria, including being eighteen (18) or older, a resident of the United Kingdom, actively employed, etc.

Even if you’ve had difficulty with timely repayments or poor credit in the past, this doesn’t exclude you from our service and your ability to be approved for a loan.

We instead focus on your honest answers to our eligibility requirements and making sure that your current circumstances will allow for a timely repayment structure to occur with our lenders.

Some factors that we will review are as follows:

  • Do you have income stability?
  • Are you of age?
  • How long have you been with your current employer?
  • What is your residential status?
  • How long have you been living at this address?
  • Do you have an active bank account?

You’ll only receive email and text notifications from our company if you’ve already granted permission for us to market to you while applying for a short-term or instalment loan.

If you wish to stop notifications, simply click on the unsubscribe link of the latest email received or reply ‘STOP’ to one of our text messages.

You can also visit our homepage and click on the ‘SMS Opt Out’ link found at the bottom of the page. Once you’ve opted out, notifications should cease entirely within 48-hours. If you have any additional questions or comments, we welcome you to contact us by writing our Customer Support email address at

If you prefer to contact us by mail, you can reach us at the following Postal Address:

Level 3, 207 Regent Street London W1B 3HH

If you do choose to cancel your loan for any reason, please refer to the specific agreement sent by your lender. Cooling-off and lender cancellation policies will vary based on your specific lender and loan policy.

If you have any doubt or difficulty when it comes to repaying your loan, CALL YOUR LENDER IMMEDIATELY. The sooner you address a potential issue directly with your lender, the sooner you can effectively find a course of action to solve the issue. You may be surprised to learn that your lender will likely be willing to work with you to negotiate the terms of your loan. Don’t be afraid to contact your specific lender, as opening a dialogue with them early is the best way possible to avoid future conflict and the potential of defaulted payments.

If you require assistance locating the contact information of your specific lender, please contact us at and we’ll be happy to help.

We’ve also organized the following resources for your convenience, should you need additional assistance when it comes to financial advice, issues or loan repayment solutions.

StepChange 0800 138 1111. Free advice on debt problems and finding the best solution for you.

StepChange is an organization that is dedicated to giving free advice on issues surrounding debt and finding you the best solution based on your individual circumstances. Their number is 0800–138–1111.

Money Advice Service is an independent organization that offers tips, techniques and unbiased advice on managing money more effectively. You can receive help in-person or online. Their number is 0800 - 138 - 7777.

National Debtline offers financial advice that is both free and confidential. This organization is run by the Money Advice Trust and their number is 0808 - 808 - 4000.

National Debtline 0808 808 4000. Free, confidential debt advice service run by the Money Advice Trust.

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy

CFA ccta

WARNING: Late repayment can cause you serious money problems. For help and advice go to: We are fully authorised and regulated by the Financial Conduct Authority in the UK. We are entered on the Financial Services Register no: 826691